LeasePlan Services

Last updated: 15 August 2022

LeasePlan is committed to protecting the personal information processed by us. Compliant privacy and information security practices are therefore integral components of LeasePlan’s services, corporate governance, risk management and overall accountability. We only process such personal information as is necessary for our business activities and the provision of the LeasePlan services.

The scope of this Privacy Statement is limited to the Developer Portal (Welcome to our developer program! | LeasePlan Global B.V.). All processing activities by LeasePlan and its affiliates that are not related to the Developer Portal are governed by separate privacy statements. 

LeasePlan Privacy Pledges We process your personal information:

•       Transparent: We help you understand how your data is collected and used.

•       Privacy by design: We ensure that our services are privacy friendly.

•       Control: We provide you with an easy manner to access, correct or delete your data.

•       Safe with LeasePlan: We secure your data as best as we can, and personal information is only shared with third parties when necessary and under appropriate conditions.

•       Innovating and responsive: We keep thinking of ways how to improve our services and your privacy and are open for all suggestions and complaints.

Please read the Privacy Statement carefully so that you understand how we collect and use your personal data.

Table of contents

1.     Scope of this Privacy Statement

2.     Who we are

3.     How we collect data

4.     For which purposes we use your data

5.     Sharing data with third parties

6.     International transfer of personal information

7.     Security and retention

8.     Children’s privacy

9.     Your rights and contacting us

10.   Changes to this Privacy Statement

1. Scope of this Privacy Statement

1.     Website visitors (“Website Visitors”);

2.     Users of the Developer Portal (“Users”); 

        individually and collectively also referred to as “you”, “your” or “yours”

3.     We collect and use your personal information through our developer portal and/or webform (‘Services’).

2. Who we are

LeasePlan Digital BV is the company responsible for the processing of your personal information (data controller):

Address: Johan Huizingalaan 400, 1066 JS Amsterdam, the Netherlands LeasePlan Digital BV, referred to as “LeasePlan” and “we”, “our” or “us”.

3. How we collect your data

We need to collect personal information in order to provide the requested Services to you.

If you do not provide the information requested, we are not be able to provide the Services. If you disclose any personal information relating to other persons to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.

4. For which purposes we use your data

4.1 DATA PERTAINING TO WEBSITE VISITORS

4.1.1 To communicate with you What does this purpose entail?

We collect your information when you contact us via our online contact form, for example, when you send us questions, suggestions, compliments or complaints. This processing is done for the performance of the account or to be able to respond to a request in your legitimate interest or with your consent.

4.1.2 Which personal information do we process for this purpose?

For this purpose, we collect your full name, (business) contact details (your email address), the subject you fill in on the webform and any other information that you provide to us in the open field entry of the webform, where you can, for example, pose your question, describe your suggestion, make a compliment or share a complaint. With whom do we share your personal information? See section ‘Sharing data with third parties’.

4.1.3 COOKIES AND SIMILAR TECHNOLOGIES

We process a social media cookie and a functional cookie on the developer portal website.  Any processing of your personal information via cookies and/or similar technologies will take place in accordance with our Cookie Statement, available on the developer portal website. 

4.2. DATA PERTAINING TO USERS

4.2.1 USER ACCOUNT MANAGEMENT

4.2.1.a To provide and administer the account What does this purpose entail?

We collect your personal information to handle administration of User accounts, such as maintaining your account and keep you informed of all important developments concerning the Services and other information which is relevant for the User account. This processing is based on the performance of the agreement that we have with you or based on a legal obligation.

Which personal information do we process for this purpose?

For this purpose, we process business contact details (name, email, phone number, company name, country, city) and log-in details (display name and password) to our User’s online accounts.

With whom do we share your personal information? See section ‘Sharing data with third parties’.

4.2.1.b To communicate with you What does this purpose entail?

You can contact us by various means (such as email or via our website). In this case we will use your personal information to answer your question/request. This processing is based on our legitimate business interest and relates to the performance of the agreement that we have with you, or with your consent.

Which personal information do we process for this purpose?

For this purpose, we process your name, your business contact details, your correspondence with LeasePlan pertaining to your question/request and all other personal information you provide to us and/or which is necessary to appropriately respond to you. With whom do we share your personal information? See section ‘Sharing data with third parties’.

5. Sharing data with third parties

In addition to what is indicated for each purpose above regarding sharing of personal information, we may also share personal information with our third-party service partner Tibco Mashery, to facilitate services they provide to you and us.

In order to provide you with our services, we work closely with Tibco Mashery, they provide the IT and infrastructure of the Developer Portal.

We also use and disclose your personal information as necessary or appropriate, especially when we have a legal obligation or legitimate interest to do so:

•       To comply with applicable law and regulations.

        This can include laws outside your country of residence.

•       To cooperate public and government authorities.

        To respond to a request or to provide information we believe is important These can include authorities outside your country of residence.

•       To cooperate with law enforcement.

         For example, when we respond to law enforcement requests and orders or provide information, we believe is important.

•       For other legal reasons.

        To enforce our terms and conditions; and

        To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.

•       In connection with a sale or business transaction.

We have a legitimate interest in disclosing or transferring your personal information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Such third parties may include, for example, an acquiring entity and its advisors. 

6. International transfer of personal information

Due to Tibco Mashery’s server residing in the United States of America, your personal information may be stored and/or processed in a country other than the one you reside in. We have put in place adequate measures, to make sure your personal information is being handled with an adequate level of data protection according to EEA standards. You may obtain a copy of these measures by contacting LeasePlan Digital BV.

7. Security and retention

•       How we secure personal information

        We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization.

        Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been                          compromised), please immediately notify us of the problem by contacting us in accordance with the contact details provided in this Privacy Statement.

•       How long we retain personal information

        We will retain your personal information as long as necessary or permitted in light of the purposes outlined in this Privacy Statement and consistent with applicable law, for no longer than 2 years after the relationship between you and LeasePlan ends, except when a legal            obligation requires us to retain your personal information for longer.

The criteria used to determine our retention periods include:

•       The length of time we have an ongoing relationship with you and provide the

         Services to you (for example, for as long as you use your account);

•       Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or

•       Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

8.  Children’s privacy

Our Services are not directed at individuals under the age of 18.

9.  Your rights and contacting us

Your rights

If you would like to request to review, correct, update, suppress, restrict or delete your personal information processed by us, object to the processing of personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us via the link available on the local website of LeasePlan Digital BV to exercise your rights. We will respond to your request consistent with applicable law.

In your request, please make as clear as possible what personal information your request relates to. For your protection, we will only implement requests with respect to the personal information associated with the particular email address as you indicated in the contact form, and we may request you to provide verification of your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event within any applicable legally required timeframes. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that began prior to requesting such change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

Questions?

If you have any questions or complaints about this Privacy Statement, please contact us via the link available on the website of LeasePlan Digital BV to exercise your rights. Because email communications are not always secure, please do not include sensitive information in your emails to us.

Additional information regarding EEA citizen

You may also:

•       Contact our Data Privacy Office via the link to exercise your rights. Alternatively, you may contact our corporate headquarters via: LeasePlan Corporation N.V., attn. Data Protection Officer, Gustav Mahlerlaan 360, 1082 ME Amsterdam, the Netherlands; or

•       Lodge a complaint with a data protection authority of your country or region or where an alleged infringement of applicable data protection law occurs.

10. Changes to this Privacy Statement

We reserve the right to change or update this Privacy Statement at any time. Please take a look at the ‘Last Updated’ legend at the top of this document to see when this Privacy Statement was last revised. Any changes to this Privacy Statement will become effective when we post the revised Statement on the Services.